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SHIPPING & RETURNS

SHIPPING POLICY

  • Processing Time: All orders are processed within 1–2 business days.

  • Delivery Time (India): Standard shipping delivers within 4–7 business days after dispatch.

  • Express Shipping: Available in select locations with delivery in 2–3 business days.

  • International Shipping: Currently not available (coming soon).

  • Shipping Charges:

    • Free shipping on orders above ₹999.

    • A flat fee of ₹99 applies to orders below ₹999.

  • Tracking: Once dispatched, you will receive a tracking link via email/SMS to follow your order.

  • Delays: Delivery timelines may vary due to courier delays, weather conditions, or festive seasons.

RETURN & EXCHANGE POLICY

At ATMAREVE, we take great care to ensure that every fragrance reaches you in perfect condition.

  • Returns: For hygiene and safety reasons, perfumes once opened cannot be returned. Unopened and unused products may be returned within 7 days of delivery.

  • Refunds: Approved refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned product.

  • Damaged/Defective Items: If your order arrives damaged, defective, or incorrect, please contact us within 48 hours with photos, and we’ll arrange a replacement or full refund.

  • Eligibility: To be eligible for a return, the item must be unused, sealed, and in its original packaging.

  • Non-Returnable Items: Opened perfumes, discounted items, or products purchased during promotional sales are non-returnable.

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